Testimonials

East Ayrshire Council

Ian Aston says:
"We needed an analysis product that would produce several types of monitoring report quickly and efficiently. Our previous product was taking hours to produce each report, wasting valuable time and resources. We also needed a product that would integrate with our Active Directory, creating users groups from existing groups on our domain.

We decided to install the trial version of WebSpy Analyzer Giga and haven't looked back since. The drilldown feature is excellent, taking just minutes to produce the statistics you need. The reports are fully customisable and can be emailed, saved to file or published to a website. You can even schedule the product to import new log files and produce reports on a weekly / monthly basis without any intervention at all! Two thumbs up."

Orascom Telecom Algerie

Mehdi Khitmane says:
"Our internet bills were getting expensive due to excessive non business use and we needed a tool to help us identify exactly where the problem was. We wanted to create reports and see the usage of the Internet by users. Analyzer Giga has helped to reduce costs as we now have all the necessary reporting for accountability purposes allowing us to manage our internet expenditure effectively, giving us better cost controls."

DMZ Global/Sytec Resources Ltd.

Richard Savage says:
"Sytec Resources have been using WebSpy since late 2004. Since installing Analyzer Giga, Sytec Resources have saved vast amounts of time in monitoring and analysing internet activity and email usage. The software is extremely user friendly and reports can be customised to the company's specific needs. Analyzer Giga has become a vital tool within the organisation, having numerous benefits for management, employees and customers alike."

New Zealand Educational Institute

Steve Coates (Senior IT Officer) says:
"Here's how it has helped us this week: - On Friday of last week we discovered that our email address had been blacklisted apparently due to SPAM being sent from our server. I had the tech chap around, he looked at the logs and declared that all was good and perhaps the addresses were being spoofed. On the strength of this I got the blacklisting removed only for it to recur on Monday.

Our ISP was adamant the traffic was coming from our site so if the SPAM was not going via our email server how was it going out? Using Kiwi Syslog we started logging the traffic on our Cisco router then pulled the logs into Webspy Analyzer Premium. As soon as we did this we could see that there was a PC on our network that was sending an unusual amount of email traffic directly to the router, hence no record in the email logs.

Thanks to Webspy we were able to identify the PC immediately, pull it off the network and clean it up. We subsequently discovered that the virus had apparently disabled the anti-virus software on the PC and had been spewing out about 250MB of sludge every day since last Thursday.

This will be reflected in our Internet bill at the end of the month plus the cost of the techo. An expensive reminder indeed! Also, our internet costs for last month were way up on normal so I looked at the logs for yesterday and found a user going to overseas on-line radio and video clip sites. We have learnt our lesson well here and will be relying on Webspy from now on to curb these nasties.

Lineas Systems AG

Matthias Schirmag (Systems Administrator) says:
"Since installing WebSpy Analyzer Premium , we can now apportion the correct amounts of data usage to the correct departments and divisions. Additionally, WebSpy also highlighted the need to adjust our existing network filtering and security procedures, including further prioritisation of our TCP/IP protocols, giving the necessary prioritisation of data delivery to our customers. We also reduced our overall bandwidth costs considerably."

"Analyzer Premium has a nice and simple interface allowing non technical people to use it without long training sessions. We also like its ability to drill down to actual web pages that have been viewed."

  Read the Lineas Case Study

WebSpy Analyzer Giga Trial User

"WebSpy Analyzer Giga is more than useful, it is essential if you ever look through firewall logs. The first time I ran it (yesterday), I couldn't believe how easy it was to get browsing information and history for individual users."

"The process I was going through previously to extract data from my BorderManager logs was nothing less than painful. I will certainly be purchasing a license when the trial is up, I couldn't force myself to trudge through the logs the old way again."

INYPSA

Jose Getino says:
"We needed to analyze a large quantity of log files and WebSpy’s Analyzer Premium software saved us a considerable amount of time, particularily when we used the pre-configured templates to produce reports"

St. Michael's College

Ashley Morrison says:
"We have been using WebSpy here at St. Michael's College for many years with great success. The Webspy Analyzer Premium program has proven to be a powerful tool for tracking inappropriate Internet usage as well as having the ability to view Exchange Server logs has helped greatly in finding out usage patterns. It has proven to be so powerful that now when a user clicks on a link that takes them to an inappropriate site they report the accident, as they know it has been recorded, to ensure they don't get punished for the accident"

Anglican Homes (Inc)

Peter Mildenhall (Information Technology Manager) says:
"Anglican Homes has been using WebSpy Analyzer Premium software since 2003. It has enabled management to build a profile of internet and email usage and the ability to audit this usage for compliance with company polices and procedures. The visibility of our online activities enables us to prove what we may have only had subjective evidence for in the past.

The best aspect of the Analyzer software is being able to ‘slice and dice’ raw data through the analysis function. If we were to do this analysing manually it would take days out of our working week. We would suspect that any organisation that has accountability for what their staff are using the internet/email for, should have the capability that WebSpy software ultimately delivers."

BBBank eG

Nelson Gonzalez says:
"Our key business driver was to possess the ability to have an overview of the way our employees surf the Internet and for what needs. WebSpy’s Analyzer Standard Suite has helped to reduce costs and we now have all the necessary reporting for accountability purposes e.g "we can now manage our internet expenditure effectively, giving us better cost controls. This includes statistical detail reporting by organization, department and clients. As a consequence, of the reporting information gathered we have deterred seven cases of inappropriate Internet usage and reduced our bandwidth costs by 15%".

Reynolds & Reynolds

Mathew Bugden (Infrastructure Administrator) says:
"Reynolds & Reynolds uses WebSpy software on a weekly basis. Since installing WebSpy Analyzer Standard we are able to identify and analyse accurate information on bandwidth/download problem areas. We find the reporting tool very detailed and comprehensive which allows us to investigate any internet or email misuse. WebSpy software has increased our productivity, assisting in cost savings and time management. We are very happy with this user friendly monitoring software."

Swedish Municipal Agency

Stefan Forsman (Network Administrator) says:
"We began experiencing heavy Internet usage on our 2 X 2Mbit access. We wanted to acquire a good statistical program to identify and resolve the bottlenecks. After an initial evaluation we decided to buy WebSpy Analyzer Standard application and install it on one of our desk top computers. We currently run a monthly statistical analysis and also have also implemented the WebSpy application in our education network. This provides our teaching staff with a far better view of the student’s internet habits.

The support for Novell Border Manager Proxy, and the ability to see the Internet material accessed and subsequently divided into different categories, gives us a far greater perspective of Internet usage behaviors, overall."

Cajacirculo

Francisco Simon Gomez says:
"Using WebSpy Analyzer Standard to monitor our ISA server Logs files, provided the benefit of being able to see the internet access from different users via Active Directory and to be able to obtain information quickly from the log files"

Australian Accounting Standards Board

Mark Revill (Network Administrator) says:
"We have been using WebSpy Analyzer Standard for over 12 months now, to analyse our ISA Server 2000 logs. I have yet to find another similar product that comes close for features and usability. The report functionality allows us to quickly graph internet usage trends and we can be as granular as necessary to surface potential problems. The interface is very easy to use and the auto-update feature is a nice way to keep on top of the latest version. Overall, I am extremely happy with the product and is an asset to our organisation."

Department of Health and Human Services

Kevin Stark (Manager, IT Infrastructure) says:
"The Department of Health and Human Services, as part of the Tasmanian state government, has outsourced the management of our wide-area-network services, including proxies. While it is intending to have direct access to our own proxies in the future, at this stage we only have access to periodic internet usage logs.

WebSpy Analyzer Standard has been a great tool for profiling and providing the management reports required. The tool is powerful and addresses both agency level and individual level reports but the level of detail extractable for business level groupings is dependent on the structure of the network address space. WebSpy have also provided good support and advice on issues for planning purposes."

Information Systems Company Netherlands

Systems Administrator says:
"We used to utilise spread sheets to generate reports on internet activity and this was proving time consuming. We now only use WebSpy Analyzer Standard when we suspect a problem. What we like most is that we can see everything, including users, addresses, everything. As long as you use the right report you can always see what you want to see".

Yokogawa Europe B.V.

Paul Verrijp says:
"The college was unable to monitor or report on student Internet activity. By using WebSpy Analyzer Standard, it has given the option to run quite in-depth levels of reporting reports on students Internet traffic activity".

Smith & Nephew

Oriol Morral says:
"We were looking for a tool that would allow us to view the HTTP traffic and ensure compliance to our company’s Internet usage policy. WebSpy Analyzer Standard allows us to view detailed information about all users’ web traffic".

Manufacture des Montres Rolex Bienne SA

Michel Bucher says:
"We were experiencing an unacceptable level of recreational browsing resulting in rising Internet bills. With the help of WebSpy Analyzer Standard it helped us identify exactly where the problem was. This allowed us to close access to the most commonly used web sites on our Poxy Server. Using the Analyzer 'drilldown' feature has helped to reduce costs and we now have all the necessary reporting for accountability purposes."

Mitcham Council

Richard Love (Manager) says:
"The benfits of using WebSpy Analyzer Standard Suite include the ability for real time (live) monitoring of Internet access by staff with customised alerts for inappropriate access, excessive internet downloads, etc. Following installation of WebSpy, we reduced our internet traffic by 30% which resulted in significant savings. Equally important, staff are no longer spending wasted time on the Internet when they could be involved in more productive work. It is important that the use of WebSpy is backed up by appropriate policies and procedures.

Australind SHS

Graeme Watson (Deputy Principal) says:
"Australind SHS uses Webspy Analyzer Standard to run a variety of reports on student internet and email usage. We find the software extremely user friendly. Webspy Analyzer enables us to address any significant downloads or inappropriate internet use. The software allows us to accesses all online data information in a timely and efficient manner."

Newton Moore SHS

Michelle Dowsen (IT Manager) says:
"We have WebSpy software installed on our School Network and we use it on a continual basis to monitor all users, this includes staff and students. Webspy Analyzer Standard allows us to monitor and control our Internet and Network Traffic and produce detailed analysis reports. Students and staff alike are aware that their access is being monitored and controlled and this has increased the level of productivity quite dramatically."

Kogarah Council

Fab Zincone (IT Manager) says:
"Kogarah Council has been taking advantage of Webspy software for more than 3 years. We run monthly reports for our management team. The internet usage reporting ensures that all staff stay on task while using our online facilities. WebSpy Analyzer Standard's log import facility is one of its best features. It saves a lot of time and is very simple to use. We are happy to recommend Webspy software, particularly to other government agencies"

Dywidag Systems International

David Caldwell (Manager, Information Systems) says:
The main user/facilitator of this software at DSI is Brenten Smith, Systems Administrator. The following paragraph reflects DSI IT staff and management's satisfaction with WebSpy Analyzer Version 4.1.

"We have recently upgraded to Version 4.1 of WebSpy Analyzer Standard. This version has provided more functionality and enables us to produce more accurate and detailed reporting. The product is easy to use, and has a very friendly user interface. It enables reports to be easily dissected by many categories such as user, department, site, date, time of day, and many more, all of which can be respectively costed and ranked by various criteria. Overall, the product is easy to use, reliable, accurate and is a valuable tool for providing management with periodic and ad hoc information."

City of Blue Mountains

Warwick Purdy says:
"The City of Blue Mountains use WebSpy Analyzer Standard to monitor staff Internet usage to ensure that usage complies with our Internet Usage Policy. The software helps us to pinpoint what specific users are doing online during office hours. The report generation and the ability to drill down through information is very effective and time saving. Some of the results from these reports have lead to certain abused sites being blocked, which has decreased unreasonable non-business Internet usage and the associated costs. This also keeps employees on task, thus increasing our productivity. All in all, we have found monitoring Internet usage by staff during working hours beneficial."

Private School France

Network Security Administrator says:
"A few months after the implementation of our Internet service, we realised that our users (students) were visiting a large proportion of inappropriate Websites. Our blocking tool is not effective enough to block the access to those specific websites without blocking legitimate education websites. By using the WebSpy Analyzer Standard software we are able to identify the source by several ways (hour, class, room, etc...). The software is very easy to use."

Westbourne Grammer School

Justin Mijares (Systems Engineer) says:
"We use Webspy software on a daily basis and find it to be very beneficial. Webspy Analyzer Standard gives us valuable reports on student’s web and email usage. We use these reports to discuss any concerns or misuse with parents or teachers. WebSpy is very user friendly and easy to customize to our specific needs (eg monitoring the length of time a student has been using the web). The ability to monitor and clearly report on all internet and mail traffic is something every educational facility should utilise"

Woodford House

Robin Hicks (Network Manager) says:
"We use Webspy Analyzer Standard Suite. The Live application is constantly monitoring our students internet activity in real-time. This allows us to know what students are doing on our system. We use Analyzer each month to prepare reports of activity which we use for billing purposes and to answer any user queries; particularly from parents. As a boarding school, we allow personal access to the Internet and on-charge for data.

Webspy software allows us to open our Internet connection so that students and teachers can use the internet as a learning tool, in the confidence that we know what content is being accessed. It gives us confidence that the internet is being used as intended."

Dimension Data

Bob Cartwright (President): says:
"As a successful reseller, we were very hesitant to take on another new product and risk diluting our focus. While we agreed that there was a need in the industry for this type of solution, the real test was to put it into a client environment. One of our customers was experiencing bandwidth issues and we left the Optimizer with him with very little experience on how to sell it or its capabilities.

Within a few days our client was ecstatic about it and could not believe the visibility it provided. They wanted one immediately, however they had already finalized their budgets and did not have approval to add another expense until the next quarter. Using the reporting power in the Optimizer, the IT manager took a snapshot of “before” and “after” – it was that report that got immediate approval and a PO was generated by the end of the week. This was one of our fastest sales closed and we just took the order!"

  Read the Dimension Data Case Study

Cypress Semiconductors

Bill Turini (IT Manager) says:
"Within a few hours after installing the Optimizer we began to see where the problems were and we were already tuning our traffic to take advantage of this new capability. By setting bandwidth quotas for low priority data transfers, response times for the users decreased and the employees were more productive."

  Read the Cypress Case Study

Stiefel Laboratories

Chad Goodfellow (IT Director): says:
"After migrating from a dedicated frame-relay WAN infrastructure, we were struggling to reclaim the same VoIP quality on a newly implemented Internet VPN network. With VoIP QOS issues and an impending video conferencing solution to be implemented, we sought a packet prioritization solution to ensure QOS for these applications. At the 11th hour of our evaluation with Perribit & Packeteer we were introduced to WebSpy’s Optimizer. Optimizer won our business hands down, due to superior value, operability and functionality. It effectively resolved our QOS issues and gave us new visibility into our network traffic. The staff was professional and a pleasure to work with."

SAI Global

Gary Lipscomb (MIS Manager) says:
"After considering and evaluating competitive products Optimizer was the preferred solution as it delivered the best outcome with the lowest cost of ownership. As SAI Global continues to grow we see the Optimizers playing a crucial role in providing mission critical connectivity and performance between our overseas and Sydney Head Office. Being able to clearly visualize how the network is performing was a key factor in the choice of the Opimizer devices."

Eistream, Great Asia Region Response Centre

Mike Dealy says:
"It is imperative that the network supports the company. We have found the Optimizer solution outstanding. In other parts of the world we have used far more expensive solutions that require more support and have less functionality. Optimizer gives us a unique insight into the operation of the network and in conjunction with the Firewall and VPN we have an ideal solution."

Redflex Holdings Group

Ron Johnson says:
"Being an International technology business we appreciate ease of integration but more importantly we value the gains in productivity it can bring to our company. Using Optimizer we know staff throughout the world can securely access appropriate data."

"Equally important having visibility to how our network is performing coupled with ease of management results in an extremely low cost of ownership. This contributes to our business being globally competitive."

Neat & Trim (NNT) Uniforms

Stephen Ryan (Systems Manager) says:
"Neat and Trim (NNT) Uniforms, the leaders in corporate wardrobe, has 15 offices throughout Australia and New Zealand. It is mission critical that remote office access to central applications is secure and reliable. The Optimizer solution has constantly delivered a reliable, secure and easy to use Australia wide network. Equally importantly was the ease of setup and use. Network Integration was completed with minimal changes to our existing infrastructure and procedures."

Camberwell Grammar School

Glenn Poutney (Director of Information Technology)
"Camberwell Grammar is one of Australia's leading private schools and it is important that our network infrastructure is exceptional. We use Optimizer to manage our Internet connectivity. By delivering all key ingredients for our network; VPN, Optimization and Firewall we have a solution that is perfect for our needs. All network applications are integrated into a single platform so the cost of ownership is kept to a minimum allowing us to focus on delivering outstanding education."

St Francis Xavier College

Geoff Smith (IT Manager) says:
"ContentKeeper more than addressed all our requirements and only took around 15 minutes to install. The results were dramatic. Our Internet bandwidth was reduced by 50% from day one."

Care Australia

Chris Farmer (IT Manager) says:
"Being a public donation funded operation, we have a responsibility to maximise the mileage we get out of every dollar donated. ContentKeeper offered a mechanism to keep our Internet access costs under control."

Cyberone Internet

Maciek Mikrut (CEO) says:
"We selected ContentKeeper as it was clearly the leading solution. The system has performed extremely well and requires virtually no maintenance."

National Registration Authority (A Federal Government Agency)

John Austen (IT Manager) "With ContentKeeper's hourly updates, we can be assured that we have the most up-to-date categorised filtering list available. ContentKeeper has solved our Internet management issues, and I would not hesitate to recommend it to similar organisations."